Cash on Delivery

Why Don’t We Offer Cash on Delivery?

We understand that some customers may prefer the option of Cash on Delivery (COD) when shopping online. However, after careful analysis, we have decided not to offer this service due to the challenges and risks involved for both customers and us.

For the Customer:

• Fraud Risk: There is a risk that customers may refuse payment upon delivery, which could result in financial losses for both us and the customer if shipping costs are covered.
• Delivery Delays: The COD process may prolong the time required to complete the transaction, potentially leading to delivery delays.
• Limited Payment Options: COD limits the variety of payment methods available, as it does not provide the convenience of online payment methods.

For Us:

• Risk of Non-Payment: There is a chance that customers may not pay for the products upon delivery, leading to financial losses for us.
• Higher Operational Costs: Implementing a COD system requires additional resources, including staff and technology, which can increase operating costs.
• Logistical Complexity: Handling payments at the time of delivery adds a layer of complexity to logistics, increasing the potential for errors and delays.

Benefits of PayPal, Stripe, and Klarna:

• Payment Security: All three services offer high-security standards to protect customers’ financial information during online transactions.
• Convenience: With PayPal, Stripe, and Klarna, customers can complete their purchases quickly and conveniently without repeatedly entering payment information.
• Flexible Payment Options: These platforms provide a variety of payment methods, including credit cards, debit cards, and installment plans, offering greater flexibility for online shopping.
• Consumer Protection: All three services offer buyer protection, ensuring a safe and reliable shopping experience.

In Summary:

By opting not to offer Cash on Delivery and instead providing reliable online payment methods such as PayPal, Stripe, and Klarna, we are committed to ensuring a secure, convenient, and hassle-free online shopping experience for all our customers.

 

Chabacano Shop, 2024