Terms of Service
Introduction
Welcome to Chabacano Shop (“we,” “our,” or “us”). By accessing or using our website, services, or purchasing our products, you agree to comply with and be bound by these Terms of Service. Please read them carefully before proceeding. If you do not agree with any part of these terms, do not use our services.
1. Definitions
For the purposes of these Terms of Service:
- “Customer” refers to the person or entity who purchases products from us.
- “Products” refers to the jewelry and other related items available for sale on our website.
- “Website” refers to www.chabacano.shop
2. Eligibility
You must be at least 18 years old to make a purchase from our website. By placing an order, you confirm that you are legally capable of entering into binding contracts.
3. Ordering and Payment
3.1. Order Process
All orders are subject to acceptance by us. Once your order is placed, you will receive an email confirmation. This does not signify our acceptance of your order; it only confirms that we have received it.
3.2. Pricing and Payment
All prices on our website are inclusive of VAT unless stated otherwise. Payment can be made securely via credit card, debit card, or other payment methods listed at checkout. We reserve the right to change prices without notice.
4. Shipping and Delivery
4.1. Shipping Policy
We ship to selected countries within the European Union. Shipping costs and estimated delivery times will be displayed at checkout.
4.2. Delays
We are not liable for delays caused by factors beyond our control, including customs processing, strikes, or natural disasters.
5. Returns and Refunds
5.1. Return Policy
You have the right to return a product within 14 days of receipt, provided it is unused, in its original packaging, and accompanied by proof of purchase. Some items, such as custom-made products, are not eligible for returns.
5.2. Refunds
Refunds will be processed within 14 days of receiving the returned item. Shipping costs are non-refundable.
6. Intellectual Property
All content on our website, including images, text, and trademarks, is the property of Chabacano Shop or its licensors. Unauthorized use is strictly prohibited.
7. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or website.
8. Privacy
Your personal data will be processed in accordance with our Privacy Policy.
9. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the European Union. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [Your Country/Region].
11. Contact Information
If you have any questions about these Terms of Service, please contact us at:
- Email: support@chabacano.shop